KUALA LUMPUR, Aug 28 (Bernama) -- Pre-paid mobile phone users may change their mobile phone service providers, if they wish, and still keep their mobile phone numbers from tomorrow, Friday Aug 29.
For the time being, this service - Mobility Number Portability (MNP) - will be available in the Klang Valley on a limited basis, said Minister of Energy, Water and Communications, Datuk Shaziman Abu Mansor in a statement.
He said in two weeks' time, post-paid users will also be able to enjoy the service.
The nationwide launch of the service will be in October, he said.
He said MNP takes away the inconvenience associated with switching service providers and consumers will no longer need to wory about losing their contacts when changing service providers.
He said service providers are allowed to charge up to RM25 each time a subscriber changes his/her service provider.
This will give mobile users choice and freedom to choose their service providers without the inconvenience of having to change their numbers, he said.
Those who wish to sign up for the service are advised to contact any of the mobile phone service providers -- Celcom, Maxis, DiGi and U-Mobile, he said, adding that each of them will have five service centres all over the Klang Valley to entertain MNP requests.
He said initially, only individual account holders will be able to change their service providers, while business accounts may do so after the nationwide launch in October.
He said until the nationwide launch, each service provider will only be able to accept 100 requests per day.
However, additional requests will still be accepted but placed in queue for the following day, he said.
He advised pre-paid users to finish their pre-paid balances before they change their service providers as any remaining balances will not be refunded.
Mobile phone users are advised not to rush into porting but should first study the various packages being offered before choosing the new service provider of their choice, he said.
hmmm...should i change from maxis to digi?
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