December 27, 2010 20:04 PM
PUTRAJAYA, Dec 27 (Bernama) -- She was promised a weight loss of 10 to 15 kilogrammes by undergoing 84 treatment sessions over a period of four months.
However, after undergoing about 80 sessions of treatment, her total body weight showed an increase of approximately 100gm to 71.6kg.
Unsatisfied, Sarijah Saman, a legal assistant, lodged a complaint to the Consumer Claims Tribunal, seeking a total refund of the money she paid to the slimming centre.
Sarijah said she had followed the treatment schedule without fail under the supervision of a slimming therapist but the results were not only disappointing, she was also asked to buy additional products to accelerate the weight loss.
"I just wanted to lose about 10 kg, flatten my stomach and get rid of my flabby arms but I didn't get that with the treatment provided by the slimming centre.
"I certainly would not agree to pay a large sum of money if the centre had not provided any guarantee that my body would become slimmer," the 45-year-old single mother said.
Her case was solved at the tribunal today when the slimming centre, on the advice of the tribunal's president Mohd Nasrim Mohd Salleh, finally agreed to reimburse the entire cost of treatment and purchase of products amounting to RM4,060 to Sarijah.
Mohd Nasrim also ordered the reimbursement to be made within 14 days from today.
While hoping that her case would be a lesson to others, Sarijah said:
"Defend your rights as it's not easy to make money, even if it's just one ringgit".
-- BERNAMA
However, after undergoing about 80 sessions of treatment, her total body weight showed an increase of approximately 100gm to 71.6kg.
Unsatisfied, Sarijah Saman, a legal assistant, lodged a complaint to the Consumer Claims Tribunal, seeking a total refund of the money she paid to the slimming centre.
Sarijah said she had followed the treatment schedule without fail under the supervision of a slimming therapist but the results were not only disappointing, she was also asked to buy additional products to accelerate the weight loss.
"I just wanted to lose about 10 kg, flatten my stomach and get rid of my flabby arms but I didn't get that with the treatment provided by the slimming centre.
"I certainly would not agree to pay a large sum of money if the centre had not provided any guarantee that my body would become slimmer," the 45-year-old single mother said.
Her case was solved at the tribunal today when the slimming centre, on the advice of the tribunal's president Mohd Nasrim Mohd Salleh, finally agreed to reimburse the entire cost of treatment and purchase of products amounting to RM4,060 to Sarijah.
Mohd Nasrim also ordered the reimbursement to be made within 14 days from today.
While hoping that her case would be a lesson to others, Sarijah said:
"Defend your rights as it's not easy to make money, even if it's just one ringgit".
-- BERNAMA
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