The 50% refund is itemized as 'Goodwill Credit - Recovery' under 'Adjustment'.
Besides the MCMC, I believe Maxis, as a corporate citizen, ought to have the corporate responsiblity to protect its subcribers from any unscrupulous ECP. Why not blacklist and bar the ECP from spamming? By doing so, I am sure Maxis will be able to maintain its loyal customers as well as gain new subscribers.
Before the MCMC and mobile operators do anything to block SMS spamming, the subscribers just have to watch out for scammers! Take a good look at your monthy bill and don't take it for granted that you are shielded against unsolicited SMSes.
2 comments:
Perhaps you could call Maxis again and demand for a full refund failing which you will lodge a police report. I did that and I got my full refund.
dude, check this out www.happy.com.my RM 0.99 per call.. :) since ur bill so high.... hahaha
Post a Comment