While much has been said about how the heavily criticised 1Malaysia Email project will be of no cost to users and is free from public sector funding, a statement from the project's main proponent, Tricubes Bhd, hints at the possible imposition of 'incidental charges'.
After being bombarded with media inquiries and public questions as to its funding, project details and the firm's ability to implement the RM50 million project, the IT firm admitted that these charges would be for "data encryption" and "value-added services". In an e-mail reply to a list of questions from Malaysiakini, Tricubes' CEO Khairun Zainal Mokhtar affirmed that its “base service” of providing 1Malaysia emails would be “at no cost to users” and users will initially be able to use their email accounts to receive government notices such as income tax assessment, driving license renewals and quit rent reminders as well as Employee Provident Fund (EPF) statements and notices of summons.
However, while the email services would be provided free of charge, the receipt of the bills and other notices would incur some costs, said Khairun but it remains unclear as to who will be paying for such costs - the end users or the government agencies in question nor did he state whether government agencies, once MyEmail is fully online, will accept only transactions from the official 'secure' email account.
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